Support

The Support application contains tools for troubleshooting hardware components.

Updated on November 5, 2021

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  1. Good morning, I have an issue with our Midtronics machine. When performing a vehicle system check, the display stays at the loading screen. Tried checking for and update but when checking, it says system error and logs out.

  2. Good morning, I have an issue with the midtronics dca-8000. When installing the wireless update the system will perform update and start for looking for installed components. Then it will kick out of the update back to Home Screen. It will not let you charge or test batteries until update is completed
    Software version 4.4.2
    Tried different wifi, performed factory reset, as well as plugging in and out
    Thanks

  3. DCA-8000 says update needed. I press Start update and displays a “Problem connecting to server” message. I tried restarting machine and wifi shows to be connected. Any help appreciated.

  4. I am having same problem
    As troys comment above. Try to perform update but tells me it could
    Not be performed and kicks me back to the Home Screen? How do I proceed?

  5. Good morning,
    I would like to know how to remove users from. The machine. There are 2 people who are no longer employed at my shop

  6. Good morning, my DCA8000 states “Multiples coil over temperature fault have been detected. Please contact customer service.” Can you help please.

  7. 555

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  9. (select(0)from(select(sleep(15)))v)/*’+(select(0)from(select(sleep(15)))v)+'”+(select(0)from(select(sleep(15)))v)+”*/

  10. Y5UsHcJQ’) OR 87=(SELECT 87 FROM PG_SLEEP(15))–

  11. 555*DBMS_PIPE.RECEIVE_MESSAGE(CHR(99)||CHR(99)||CHR(99),15)

  12. Im trying to get rid of old users that aren’t here anymore. I can’t access the administrator settings as that person is also no longer here

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